Privacy Policy

Trading and Retirement Wealth Plan (TRW Management) (“TRW,” “we,” “us,” or “our”) operates the website at trwmanagement.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site or submitting a form, you agree to this policy.

1. Who this policy covers

This policy applies to visitors of the Site and people who contact us through the Get started form, email, or phone. It does not cover the privacy practices of third-party brokers (such as Interactive Brokers or Pepperstone) or other websites we link to. When you open a brokerage account, that broker’s own privacy policy and agreements apply to your account and holdings.

2. Information we collect

We may collect:

• Contact details you provide — name, email address, phone number, and location (for example city, country, or postal code).
• Enquiry details — answers from the Get started form (goals, account interest, retirement timeline, approximate investable amount, experience, preferences, and any message you write).
• Technical data — IP address, browser type, pages viewed, and approximate time of visit, used for security, fraud prevention, and basic site analytics.
• Communications — emails or calls you exchange with our team.

We do not ask for Social Security numbers, full account numbers, or brokerage passwords through the Site. Do not send those in web forms.

3. How we use your information

We use personal information to:

• Respond to your enquiry and schedule a conversation about getting started.
• Suggest a suitable account path and explain how trading access and brokerage accounts work.
• Send service-related messages (for example confirming we received your request).
• Operate, secure, and improve the Site (including blocking abusive traffic).
• Comply with law and protect our rights, users, and systems.

We do not sell your personal information. We do not rent or trade mailing lists.

4. Legal bases (where applicable)

Where required (for example under GDPR-style rules), we process information because you asked us to respond to your request, because we have a legitimate interest in running a secure website and business, or because the law requires it.

5. Sharing

We may share information with:

• Service providers who help us run the Site (hosting, email delivery, security). They may process data only on our instructions and must keep it confidential.
• Professional advisors (legal, compliance, accounting) when needed.
• Authorities when required by law, court order, or to protect against fraud or abuse.
• A successor if our business is sold or reorganized, under continued privacy protections.

Brokers hold client money and accounts in the client’s name under their own terms. We do not transfer your Site enquiry data to a broker unless you ask us to help with an introduction or onboarding step and it is necessary for that purpose.

6. Cookies and similar technology

The Site may use cookies or local storage that are needed for basic function (for example keeping an admin session on the private admin area). We do not use advertising trackers to sell your data. Your browser settings can block or delete cookies; some features may then work less well.

7. Retention

We keep enquiry and lead records for as long as needed to respond to you, manage our relationship, meet legal or compliance needs, and resolve disputes. Technical logs are kept for a limited period for security. You may ask us to delete enquiry data where we are not required to keep it.

8. Security

We use reasonable administrative and technical measures to protect information (access controls, secure hosting, restricted admin access). No method of transmission or storage is completely secure. Please use a strong unique password if you are given any client portal credentials by a broker, and never share brokerage passwords with us through the Site.

9. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or restrict use of your personal information, or to object to certain processing. To exercise these rights, email [email protected] or use the contact details on the Site. We may need to verify your identity before responding.

10. Children

The Site is not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has submitted information, contact us and we will delete it.

11. International visitors

We may process and store information in the United States or other countries where we or our providers operate. Those countries may have different data-protection laws than your home country.

12. Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last revised. Continued use of the Site after changes means you accept the updated policy.

13. Contact

Questions about privacy: [email protected] · Website: trwmanagement.com